Shipping Policy – Effective Date: January 14, 2025

Handitopic (“we,” “us,” “our”) is dedicated to providing efficient and reliable shipping services to ensure your orders reach you in a timely manner. This Shipping Policy outlines the shipping options available, shipping fees, and important details regarding order fulfillment and delivery. By placing an order on handitopic.click, you agree to the terms and conditions outlined in this policy.

1. Shipping Destinations

We currently offer shipping to all U.S. states and select international destinations. Please check our website for the list of countries we ship to. If you reside in a location that we do not currently ship to, feel free to contact us at info@handitopic.click to inquire about shipping options.

2. Shipping Methods and Fees

Handitopic offers multiple shipping methods, allowing you to select the option that best meets your needs. Shipping fees are calculated based on your shipping address and the selected shipping method at checkout.

  • Standard Shipping: This is our most affordable shipping option. Delivery typically takes 5-7 business days for domestic orders.
  • Expedited Shipping: For faster delivery, we offer expedited shipping. Your order will typically arrive in 2-3 business days.
  • International Shipping: International shipping times and costs vary based on the destination country. Delivery typically takes 7-21 business days.

Shipping fees for each option will be calculated and displayed during the checkout process. If applicable, taxes and duties may be added to international orders upon arrival in the destination country, and these fees are the responsibility of the customer.

3. Order Processing Time

After you place an order, we aim to process it as quickly as possible. Most orders are processed within 1-2 business days. Please note that orders are only processed and shipped on business days (Monday through Friday, excluding holidays).

  • Order Confirmation: Once your order is received, you will receive an order confirmation email containing your order details and tracking information (once your order ships).
  • Delayed Orders: In rare cases, processing or shipping may be delayed due to high order volume, holidays, or other circumstances. We will notify you of any delays and provide an updated shipping timeline.

4. Shipping Timeframes

  • Domestic Orders (U.S.): Shipping times for U.S. orders generally range from 5-7 business days for standard shipping to 2-3 business days for expedited shipping. Delivery times are calculated from the date your order is shipped, not from the date it is placed.

  • International Orders: International shipping times vary depending on the destination. Standard international shipping typically takes 7-21 business days, but may take longer depending on customs processing in the destination country.

Please note that Handitopic is not responsible for delays caused by the shipping carrier, customs procedures, or other factors outside of our control.

5. Shipping Restrictions

Certain items, such as customized products, may have shipping restrictions or require additional handling time. If any items in your order are subject to shipping delays or restrictions, we will notify you and offer alternatives if available.

  • P.O. Box Addresses: We do not currently ship to P.O. Box addresses. Please provide a physical shipping address when placing your order.
  • Undeliverable Packages: If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange for reshipping. Additional shipping fees may apply.

6. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes tracking information. You can use this tracking number to monitor the status of your shipment. If you do not receive tracking information or experience issues with tracking, please contact us at info@handitopic.click for assistance.

7. Damaged or Lost Shipments

In the event that your package is damaged or lost during transit, please contact us immediately at info@handitopic.click. We will investigate the issue with the shipping carrier and provide a solution, which may include a replacement or refund, depending on the circumstances.

  • Damage During Shipping: If your order arrives damaged, please take photos of the damage and contact us within 7 days of receiving the package to file a claim.

  • Lost Packages: If your package is lost in transit, we will work with the carrier to trace the shipment. If it cannot be located, we will offer a replacement or refund, depending on the situation.

8. Additional Shipping Notes

  • Customs Duties and Taxes: International customers are responsible for paying any applicable customs duties, taxes, or import fees imposed by their country. These charges are not included in the price of the product or shipping fees.

  • Address Accuracy: Please ensure that your shipping address is accurate and complete before submitting your order. Any errors in the shipping address may result in delays or non-delivery.

9. Contact Information

If you have any questions regarding our shipping policy or need assistance with an order, please contact our customer service team: